REFUNDS MUST BE REQUESTED BY EMAIL NO LATER THAN 12 PM PST THE DAY PRIOR TO YOUR RESERVATION DATE.   
   
   IF BOOKING MORE THAN 180 DAYS (6 MONTHS) FROM YOUR EXPECTED ARRIVAL, WE MUST RECEIVE THE REFUND REQUEST BY 12 PM PST ON OR BEFORE 180 DAYS HAVE PASSED SINCE YOUR BOOKING TO REQUEST ANY CHANGES. EMAIL US AT JOSHUATREELAKERV@GMAIL.COM WITH NAME & ORDER # ON RESERVATION.  WE DO NOT PROCESS REFUND REQUESTS BY PHONE.

   IN THE EVENT THAT YOU DO NOT ARRIVE FOR YOUR RESERVATION, NOR ALERT US TO ANY CHANGES IN THE ALLOTTED TIME FRAME, YOU WILL BE CHARGED FOR THE FIRST NIGHT OF YOUR STAY AND WILL BE REFUNDED FOR THE REMAINDER OF YOUR STAY (IF APPLICABLE).

   A 10% PROCESSING  FEE WILL BE WITHHELD FROM THE REFUND TOTAL.  

OUR RATES & POLICIES MAY CHANGE WITHOUT NOTICE.